Privacy Policy

The Willows Academy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.thewillowsacademy.org).

Information We Collect

In the course of your engagement with our website and other digital platforms, we may collect the following types of information:

Names: We collect names to personalize our communications with you.
Email Addresses: We collect email addresses to communicate with you about our programs and services.
Physical Addresses: We collect physical addresses for donation receipts and occasional physical mailings.
Phone Numbers: We collect phone numbers to contact you about important updates or opportunities.
Donation Information: We collect donation information to process your contributions and provide tax receipts.
Other Information: We may collect other information as specified in our communications with you.

How We Use Your Information

We use the information we collect for:

Providing and improving our services
Communicating with you about our programs and services
Understanding how visitors use our website

Third-Party Service Providers

We work with third-party providers, such as Jotform, Mailchimp, Google Analytics. These providers process data on our behalf in compliance with this policy.

Cookies and Tracking Technologies

We use the following types of cookies and tracking technologies:

Essential/Functional Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
Analytics Cookies: We use these cookies to collect information about how visitors use our website. This helps us improve our site and your experience.
Marketing/Advertising Cookies: These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.
Social Media Cookies: These cookies enable social media features on our website, such as sharing content on social platforms.

How We Share Your Information

As a nonprofit organization committed to transparency, we may share information under these specific circumstances:

Service Providers: With trusted partners who help us operate our website, process donations, or deliver our programs.
Legal Requirements: When required by law, such as in response to a valid legal request or to protect our rights.
With Your Permission: When you’ve explicitly asked us to share your information.
Additional Sharing: We may also share information with other organizations that align with our mission and values. We carefully select these partners and ensure they maintain appropriate privacy and security standards. This sharing helps us extend our impact and better serve our community.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Data Protection

We implement reasonable precautions to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data.

To exercise your privacy rights, please email info@thewillowsacademy.com with ‘Privacy Request’ in the subject line. We will verify your identity and respond within 30 days as required by law.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

External Websites

Our website may include links to third-party websites for your convenience and reference. The Willows Academy is not responsible for the content, security, or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@thewillowsacademy.com.

Effective Date: December 13, 2025